![]() Previously, Mac led Global Support Delivery Americas for Brazil, Canada, Mexico, MCA (Multi-Country Area) and the United States, the start-up of the Costa Rica Global Solution Center, and served as the Site Manager ensuring readiness and the successful transition of existing and new businesses into Costa Rica. Most recently, Mac led the GSD Customer Solution Center, leading the organization through the HP separation and implementing the Workflow Transformation program. ![]() ![]() Mac started with HPE in 1985 and has held a number of positions in the Customer Solution Center, Field, and Support Sales organizations. James “Mac” McAnally is Vice President of Global Support Delivery, Engineering Resolution (GSD ER).
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